CFAO Mobility Zambia proudly operates an in-house awards program known as Toyota Customer Delight. This program involves soliciting feedback from customers on the quality of service provided by Toyota sales consultants. Subsequently, team leaders nominate exemplary individuals, whose names are then subjected to a voting process. Following the votes, sales consultants with the highest scores are honored with a luxurious dinner experience, courtesy of CFAO Mobility Zambia, at the restaurant of their choice.

Considering this, we are thrilled to announce Raymond Samulela and Esther Nyoni Mphande as the distinguished recipients of the Toyota Customer Delight Awards for the first quarter of 2024. Their remarkable dedication to delivering exceptional service to our valued customers has been consistently outstanding.

Raymond and Esther exemplify the core principles of our Toyota Customer Delight program through their extensive product knowledge and unwavering dedication to customer satisfaction.

In recognition of their exceptional performance, the two sales consultants have been granted a complimentary dinner for two/family, as a token of appreciation from CFAO Mobility Zambia. This gesture reflects gratitude for their continued pursuit of excellence.

We extend our heartfelt congratulations to Raymond and Esther for this well-deserved recognition. Their achievements serve as an inspiration to all sales consultants within the CFAO Mobility, reaffirming our collective commitment to delivering unparalleled service and fostering enduring customer relationships.