Gilbert Mfuya, the current General Manager at Toyota Nangwenya branch and former General Manager of Toyota Kitwe, exemplifies visionary leadership and adaptability. His remarkable journey with CFAO Mobility Zambia, spanning over two decades, showcases a career built on continuous growth, innovation, and an unwavering commitment to excellence.

Mfuya joined CFAO Mobility under the Toyota division in 2002 as the Information Systems Manager, bringing expertise from his previous role at Lonrho Group. His early achievements included transforming the company’s IT infrastructure, significantly improving operational efficiency. His outstanding contributions earned him the prestigious Discovery Award as the best IT Manager among Toyota Tsusho Corporation’s African distributors, an early testament to his leadership potential.

In 2005, Mfuya made a bold career shift, moving into Sales and Marketing as the New Vehicle Sales Manager. Despite facing seasoned competitors, his strong people skills, passion for the automotive industry, and determination secured him the role. Under his leadership, Toyota Zambia achieved a historic milestone, exceeding 1,000 vehicle sales in a single year, a feat that earned the company a place in Toyota Tsusho Corporation’s 1000 Club.

His career continued to ascend in 2009 when he was promoted to lead New Business Development and Growth. In this capacity, he drove key projects, including the establishment of Toyota Zambia’s flagship facility in Lusaka, the expansion of provincial service centers, and the implementation of the SAP DBM system. Later, as head of Corporate Affairs, he strengthened governance, retail strategies, and impactful CSR initiatives, aligning with Toyota’s commitment to community development.

A defining chapter in Mfuya’s career came in 2015 when he was appointed General Manager of Toyota Kitwe, overseeing the Copperbelt operations. For nine years, he demonstrated exceptional dealer management skills, further solidifying his reputation as a dynamic and results-driven leader. His ability to navigate challenges, inspire teams, and foster a culture of continuous improvement has left a lasting impact on the company’s growth.

Mfuya’s leadership philosophy revolves around trust, adaptability, and empowering teams. He acknowledges the difficulties of driving change but emphasizes leading by example to shift mindsets. Beyond his professional achievements, he is a devoted family man, married to Jacqueline and blessed with four children. He balances his demanding career with hobbies such as golf, chess, and farming, while prioritizing his faith as a guiding force.

Reflecting on his journey, Mfuya advises young professionals to focus on building a strong foundation, seeking knowledge, and embracing patience over quick rewards. His story at Toyota Zambia, marked by resilience, innovation, and transformative leadership, serves as an inspiration for the next generation of leaders.