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Dec

Toyota Zambia Donates 1×2 Classroom block

Toyota Zambia and World Vision handed over a 1×2 Classroom Block at Nyasowe Primary School in Kalumbila District on 7th November 2017.

Toyota Zambia Donates 1x2 Classroom block

2017.This project was funded by Toyota Zambia at a Total Cost of Two Hundred & Twenty-One Thousand Kwacha K221,000.00. The project included refurbishment of a 1×2 Classroom and purchasing 40 Desks for the two Classes. The Classroom Block was officially handed over to the School and commissioned by the Permanent Secretary for North-western Province Mr. Ephraim Mateyo. Also in attendance was the Provincial Education Officer for North-western Province, the District Commissioner for Kalumbila and the School Head Teacher.

Toyota Zambia Ltd was represented by Solwezi Toyota Branch Manager and Customer Relations & CSR Manager. In his speech, Solwezi Toyota Branch Manager re-affirmed Toyota Zambia’s commitment towards working with the Government of the Republic of Zambia through the various line Ministries to implement similar programs in areas of Education, Health and Safety in order to improve the quality of life for the citizens of Zambia.

Dec

Longest Serving Employee: Ms Juliet Kamanga – Personal Assistant to CEO/COO

Ms. Juliet Kamanga is one of the longest serving employees at Toyota Zambia with more than three (3) decades at Toyota Zambia. She joined Toyota Zambia when it only had two branches, Lusaka Cairo and Kitwe in the Copperbelt.

Ms. Juliet first appointment was as a secretary to the sales manager. When asked how Toyota Zambia has evolved over the years, this is what she had to say.

“I have been with Toyota Zambia since 1987 and am proud to say we were only 70 employees. Being at Toyota Zambia has been such a great honour because I have tasted how it is like to be motivated, from being a secretary to personal assistant to different Managing Directors which came with challenges and improvements of skills. I can only encourage young ones out there to work harder and achieve their dreams through planning, determination and focus on what you are passionate about. Young ladies aspiring to be Personal Assistant, should not only have the educational background, but should be resilient and persistant towards achieving their goals”. As Collin Powell stated, ‘There are no secrets to success. It is the result of preparation, hard work and learning from failure’, she said.

Ms. Kamanga has diligently worked for Toyota Zambia for thirty-three (33) years and has progressively been recognised as the longest serving employee who holds a position of personal assistant to both Chief Executive Officer, Mr. Dino Bianchi and Chief Operating Officer, Mr. Nenad Predrevac.

Dec

Mr. Mambo Phiri – National Service Coordinator

Toyota Zambia Human Capital used to take interest in ensuring that its staff operate and deliver a level of performance that meets international Toyota Standards and customer service levels in an effort to position the company as a preferred employer.

This was achieved through vocational training and inviting top university graduates to apply for the graduate trainee program, which would run for two (2) years rotational training period to gain experience in all facets of a multi-national brand and enable employees to work across all levels in the organization.

Todays’ article is about Mambo Phiri who had a privilege to be picked as a best student from one of the international universities by Toyota Zambia as graduate trainee.

This particular interview was conducted in an informal set-up due to the busy schedule from Mr. Mambo Phiri and the interviewer. Mr. Phiri is one of the most enthusiastic self-driven employee at Toyota Zambia employed as National Service Coordinator in service department. This is what he had to say.

“I graduated from Belgorod State Technological University in the Russian Federation with an Honours Degree with a distinction in Economics(major) and credit in Finance (minor) in June 2016. After having worked for Entrepreneurs Financial Centre Zambia as Relationship Manager for four (4) months, I was selected to work at Toyota Zambia in May 2017 as a Graduate Management Trainee (GMT). The transition made more sense as I was exposed to more responsibilities at the same time learnt and observed from how various staff members executed their work. Change indeed came at the right time. I must make mention that my learning process has not been a curve but a constant improvement due to the meetings and workshops I have been exposed to. Many are times people will say being a graduate trainee is not as good as being called an employee. Let me take this opportunity to clarify the perceptions from the mass regarding being a GMT. As a GMT, you get to become more competitive and amass different set of skills from various colleagues and departments which automatically gives you that unique X-Factor.

Today, I can proudly proclaim that I have gained experience in all facets/departments of a multi-national brand and can easily adapt to any branch within the Toyota World working environment across the world. At the end of the program, my performance was rated and was given an appraisal. Thus a permanent employment position was offered to me and got exposed to various business activities in Vehicle Sales, Finance and Service Department. Whilst working in Vehicle Sales, I had an opportunity to works related to actual selling of motor vehicles, stock management, tender processes, marketing related activities, sales administration, as well as product knowledge and providing quality customer service. Later on I joined Finance Department where I worked as a Credit Controller and had a privilege to have gained an overall exposure on credit and debtors related activities which is one of the integral part of the business and the department as a whole.

Furthermore, I managed various Parts Sales Consultant’s account ensuring that all cash allocations are done timely, preparing the daily trade debtors report, follow up on the outstanding payments, managing customer accounts and reconciliation, providing support on debtor’s monthly reports, clearing service and parts cash sales as well as clearing value added tax.

Notwithstanding, I joined Service Department where I was exposed to works related to service advisory, costing, bookings, allocation of jobs to technicians, post service follow up, job card audits and providing monthly reports to Service Managers.

In addition, my hard work was identified by management as a result I was placed in the National Service Office as National Service Coordinator responsible for business coordination in the department and monitoring national sales, gross profit absorption rate, preparing daily and monthly service reports. Additionally, I had an opportunity to be sent to Kenya, Nairobi by management for a management workshop on Suzuki business management and operations and I was trained in business expansion, marketing, workforce management and planning, business monthly reports, strategic planning and budgeting, product knowledge and customer service.

Besides, I was the Team Leader for Toyota Zambia Kaizen Group called “Team Hasty”, where we participated in various sessions of team work discussions, research, analyses, planning and presentations aimed at continuous improvement of internal and external business processes. Our topic was on “Aged Stock Reduction” a project which has been implemented by Parts Department in ensuring that all strategies with regards to aged stock reduction will contribute to improving management of aged stock and stimulate sales and ordering process of new parts in order to prevent future reoccurrence of aged stock accumulation.

To this effect, I have had a wonderful business exposure at Toyota Zambia and from the support and help from management and members of staff I have managed to achieve all these milestones as well as other social prevailing business environmental activities.

Let me further take this opportunity to thank everyone who has contributed to my career growth and development and may the God Lord bless you all”.

Mr, Phiri is currently working as National Service Coordinator and remains an ever passionate employee who believes in team work and innovation. Look forward to the next piece as we will take you to our Copperbelt Branch-Kitwe.

Dec

Mr. Deogracious Chisanga -Sales Consultant

One of Toyota Zambia’s core value is ‘Respect for People’ and ‘Continuous Improvement’. The second interview was awe-inspiring because the interviewee displayed a character of meekness and had extreme respect for people up until today.

This is one of the exceptional story we would like to share, another story from a long serving employee – Mr. Deogracious Chisanga a Sales Consultant at Toyota Zambia, who believes in possibilities. He has been working for Toyota Zambia for eighteen (18) years and has so much to share regarding Toyota as a work place his known to be, not just as an empowering organisation but also a working environment with ‘VAST’ opportunities.

It is amazing how Toyota Zambia as a brand has managed to keep 50% of its employees who still exhibit so much enthusiasm and have worked for more than a decade. Undoubtedly, readers of this article might have doubt regarding the authenticity of what has been shared, be assured that every story being shared has been approved for sharing and it is all about “realism ontology” which is simply the TRUTH!

This interview was exclusively done early March, 2020 by an independent person with vast experience in communication, research and development. When asked about how and when Mr. Chisanga joined Toyota Zambia, this is what he had to say. “I joined Toyota Zambia in August 2002 as a driver (with emphasis on his face). Yes, I applied for a job with an open mind, knowing for a fact that there were no vacancies at that time. A day after I submitted my application, I was called to start as a driver immediately. I was excited and trilled because before I could even settle as a driver, the Logistics Manager at that time, requested me to assist him in filing physical and Interpol forms. I must make mention that the change was drastic yet overwhelming as I was also given work from the administration office. I made sure that I worked beyond manager’s expectation which somewhat pleased the Managing Director. My dear I can assure you that was a turning point. I was then officially elevated to being the Registration Clerk within a month. I must make mention that I took every role very serious and was passionate about performing efficiently and effectively, that includes reporting for work at 06:30 am. I am the living proof of exhibiting “Diverse Skill Set”, which most people may call Jack of all trades (he laughs). This was not by default (as he smiles) for I certainly enjoyed every role I was given; it was a challenge which enhanced the set of skills I had. The following year, 2003, I was elevated to Registration Licensing Clerk, Sales Clerk there after Global Logistics Officer. It was after few years I had realised that my passing through various department made me understand Toyota not only as a Brand but as an organisation which gives no limit to one’s potential. At the end 2003, the Managing Director at that time, Mr. Brian Stevenson, asked me what I would love to be at Toyota Zambia. You will never understand or believe me when I say, my response was to be the Truck Sales Consultant. Change is inevitable, so there came the birth of HINO truck 300 series which was popularly known as Toyota Dyna even though the brand wasn’t that appreciated on the on Zambian market.

To understand Toyota Dyna, I was flown to south Africa for training over a period of six years. I must admit that the training motivated me, gave me the unquestionable morale which obviously yielded results of acquiring customers from fleet, corporate and individual segments. My art in selling overlapped to the need of showcasing the smaller vehicles at shopping malls like Manda Hill and the Golf course, you obviously know am referring to marketing displays. At a time when major changes where taking place, Toyota Motor Corporation acquired the shares from Hino. It was at that time I got discouraged because that was when I received my confirmation employed as a driver (sad face). I asked myself, after passing through all these roles and making strides. In short I then realised that our Human Resource department was giving me what was supposed to have been mine months ago. I kept a positive attitude and continued to excel both in skills and roles. I was later confirmed as a sales consultant on permanent basis but retired when I clocked the retirement age. Yes, I need to speed up this interview because it can take us the whole year if not a decade. Today, thankfully, I am still an employee of Toyota Zambia, currently working as sales consultant – which is contractual. The advice I would like to give young ones is simple. Be yourself and take up any challenge, your humility will propel your progress”.

Mr. Chisanga has continued to add value to the corporation and has proved that he has been a great asset to the corporation. It is with no doubt that he still continues working as one on the long serving internal customers (employee) for Toyota Zambia. You too, can start your impossible!

Apr

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Jan

Chingola Residents, We are with you!

Our thoughts are with the residents from Chingola. We sympathise with those affected by the recent happenings in your town.

In order to support the efforts of the Zambia Police Service in maintaining Law and order in Chingola, Toyota Zambia donated a Toyota Hilux Extra Cab on Sunday 26th January 2020 to Chingola District Police Command.

The handover ceremony was graced by the Minister of Home affairs Hon. Stephen Kampyongo, Deputy Inspector General of Police in charge of Operations, Mr Bonny Kapeso, Copperbelt Police Commissioner – Charity Katanga, Chingola Member of Parliament (who is also the Energy Minister), Hon Mathew Nkhuwa, the Mayor of Chingola, invited guests and the Toyota Zambia General Manager Copperbelt, Mr Gilbert Mfuya who handed over the Vehicle on behalf of Toyota Zambia.

During the ceremony which took place at Chingola Central Police, Hon Kampyongo appreciated Toyota Zambia for being a true partner and appreciated their timely response to mitigate transport challenges faced by the Police in Chingola, particularly in the wake of increased criminal activities in the area.

This message was also echoed by Mr Kapeso, Mrs Charity Kantanga and Hon Nkhuwa who thanked Toyota Zambia for the support and gesture.

It is the hope of Toyota Zambia that the donated vehicle will go a long way in enhancing police patrols in the district and we remain committed to supporting Zambia Police efforts in maintaining Law and order.

Oct

Toyota Zambia, CFAO Group and Mission Pharma Donated Medical Equipment to Beit Cure Hospital

Toyota Zambia, CFAO Group and Mission Pharma has continued with their commitment and dedication to better the health care system in Zambia and ensure that citizens from all walks of life have access to good health care service.

To this effect, Toyota Zambia and CFAO Group in partnership with Mission Pharma on 30^th of September 2019 did make donation of assorted hospital equipment valued at over K100, 000.00 to Beit cure Hospital.

In his remarks CFAO Group Country Delegate – Mr. Dino Bianchi stated that Toyota Zambia CFAO and Mission Pharma in close collaboration with other stakeholders shall remain a partner to Beitcure and support the good cause that the Hospital has continued to undertake in providing quality health-care to citizens of Zambia most of who come from under privileged communities at no cost. He stated that looking at various areas of common need, Toyota Zambia, CFAO Group together with Mission Pharma decided to consider and support various Key areas namely;

X- ray film viewer – equipment for viewing x-ray images.
Patient stretcher – bed for emergency or critical care with wheels.
Patient Cabinet – cabinet for patient to store their belongings while at the hospital.
Bilateral bedside locker – beside locker for patient.
Suction pump – sucking fluids off operating area.
Nebulizer – administering medicine in mist form especially to asthmatic patients.
Ward screen –curtains for privacy on wheels.
Instrument cabinet – cabinet for storing medical instruments.
Patient monitor – monitoring patient vitals during operation or in intensive care unit.
Wheelchair scale – scale for people who are unable to stand on their own.
Single step – step stoop to assist patients get on the examination bed.
Kick bucket – clean up bucket for theatre with wheels.
Electrode – patches to help read patients heart rate.
Crutches elbow – crutches with elbow support.
Crutch underarm – crutches with underarm support

The donation will help strengthen the health care system by contributing to the improvement of health status and quality of life, reduce hospital stays and costs, reduce mortality, complications and infections as well as make the hospital equipment readily available and accessible.

Speaking when he received the donation on behalf of Beitcure Hospital, the Executive Director Mr. Steve Hitt expressed gratitude to Toyota Zambia, CFAO Group and Mission Pharma for its support to Beitcure Hospital over the past decade. It’s the support that the Hospital receives from Partners like Toyota Zambia, CFAO Group and Mission Pharma that enables the Hospital to carry out its work. He further stated that the Hospital is free for all, his team will continue reaching out to the community through word of mouth and through community engagement programs to raise more awareness.

Apr

Update on the Toyota Zambia – World Vision Milando School Project

On Monday 13th August 2019, Toyota Zambia handed K315, 340.00 to World Vision to renovate and construct classrooms at Milando primary school in Mungwi District of Northern Province.

Since the hand over, great progress has been made at Milando primary school with the construction of the new 1 x 2 classroom block and renovations on another 1 x 2 block completed. The Menstrual Hygiene Facility (MHF) has not been constructed yet due to heavy rainfall in the area. The menstrual hygiene management training targeted at both girls and boys will be conducted when the facility is completed.

The classroom blocks are in use and the upper grades have taken up the new block while the lower grades have occupied the renovated block. Our partner, World Vision Zambia contributed new desks for all the classrooms. As a promoter of quality education, five (5) teachers received training for the Unlock literacy model to enable them to efficiently facilitate the classroom libraries set up at the school under this project.

0n 27th March 2019, a joint team from Toyota Zambia and World Vision Zambia toured the new two completed blocks as well as the 1 x 3 block which was earlier reserved for renovation. During the visit, the school Head teacher shared that the Ministry of Education through the Mungwi District Education Board Secretary’s office instructed discontinued use of this one block due to its bad state. This structure is yet to be brought down in order to avoid any accidents in the event that it collapsed during school sessions. The team was impressed with the community’s commitment towards the project for contributing blocks, sand and stones for the new block which will aid accessibility for lockable book shelves for lower grades.

The head teacher and her staff of Milando Primary School are very appreciative of the assistance rendered by Toyota and World Vision Zambia. The Head teacher said that she already has seen change in the pupils and expects enrolment to increase particularly among girls due to infrastructural improvement as the Menstrual Hygiene Facility is in place.

Apr

Handover Ceremony to Organisation Rural Medicine Zambia (ORMZ) – Chisamba District

Toyota Zambia has continued with its commitment and dedication to better health care in Zambia and ensure that that citizens from all walks of life have access to better health care by working with Health care service providers like Beitcure Hospital. Toyota Zambia Donated Medical Equipment to BeitCure Hospital

On Thursday 23^rd August, 2018 in partnership with Mission Pharma Zambia, Toyota Zambia Donated pharmaceuticals, medical consumable and hospital equipment valued at over K100, 000.00.

In his remarks Toyota Zambia Managing Director – Mr. Dino Bianchi stated that Toyota Zambia in close collaboration with other stakeholders shall remain a partner to Beitcure and support the good work that the Hospital has continued to undertake in providing quality health-care to citizens of Zambia most of whom come from under privileged communities. He said Looking at various areas of common need, Toyota Zambia together with Mission Pharma decided to consider and support four Key areas namely;

Toyota Zambia has continued with its commitment and dedication to better health care in Zambia and ensure that citizens from all walks of life have access to improved health care by working with Health care service providers.

Handover Ceremony to Organisation Rural Medicine Zambia (ORMZ) – Chisamba District

Against this background, on Monday 1^st April, 2019, Toyota Zambia and Hitachi Construction Machinery Zambia donated a Vehicle to a Japanese Non – Profit Organisation to support Rural Medicine in Zambia (ORMZ) as part of Corporate Social Responsibilities. This event was graced by the Mr. Hidenobu Sobashima, Ambassador of Japan to Zambia -; Chief Chamuka VI of Chisamba, Mr. Chowa Martin District Commissioner of Chisamba, the president of HITACHI Construction Machinery Zambia – Mr. Tajuki Tagawa, Dr, Kayoko Yamamoto the deputy direct of ORMZ and Mr. Dino Bianchi Managing Director Toyota Zambia.

ORMZ was established as a non-profit mobile hospital organisation by Dr. Yamamoto in October of 2011. While this venture was initially privately funded by Dr. Yamamoto, over the years need for more support became key as the outreach programme required more funds. Subsequently Dr. Yamamoto teamed with some individuals and thus establishing Organisation for Rural Medicine in Zambia which is currently conducting weekly mobile clinics activities in Luano and other remote areas in Chisamba district. Most of these rural communities are about 35km from the nearest health center and ORMZ activities have since been able to benefit 2620 lives of the Luano and the surrounding communities. It is reported that no child died of malaria in 2018 as a result of these clinics.

Toyota Zambia’s partnership with Hitachi in supporting ORMZ is therefore another way of improving the operations of ORMZ as the motor vehicle that was donated will increase Ms. Yamamoto’s mobility during the course of discharging her duties in bringing about mobile medical activities, treatment and health education.

We wish Ms. Yamamoto and ORMZ team great success in this project that is helping and supporting the rural community of Chisamba District.

Aug

Toyota Zambia Donated Medical Equipment to BeitCure Hospital

On Thursday 23^rd August, 2018 in partnership with Mission Pharma Zambia, Toyota Zambia Donated pharmaceuticals, medical consumable and hospital equipment valued at over K100, 000.00.

Nutrition – To ensure that adequate nutrition support is initiated as early as possible to speed up the recovery process and time for patients.
Laboratory – The lab machines donated included 4 pressure monitors and 4 Acu-Checks will ensure that laboratory tasks are carried out accurately and in a timely manner.
Hospital Equipment – in form of ICU equipment namely an Oxygen Concentrator and Baby CPAP as well as other essential equipment that includes 5 Beds and bedside lockers, waste bins and a patient stretcher.
Surgical Instruments – A sterilizer to support surgeons perform surgical procedures with safe and reliably clean instruments was also donated.

Both Toyota Zambia and Mission Pharma believe that this donation will help strengthen health care by contributing to the improvement of health status and quality of life, reduce hospital stays and costs, reduce mortality, complications and infections as well as make the hospital equipment readily available and accessible.

Speaking when he received the donation on behalf of Beitcure Hospital, the Executive Director Mr. Steve Hitt expressed gratitude to Toyota Zambia for its support to Beitcure Hospital. He said Toyota Zambia has been supporting Beitcure for the past 10 years that Beitcure has been operating in Zambia. It’s the support that the Hospital receives from Partners like Toyota Zambia and Mission Pharma that enables the Hospital to carry out its work.

The general Manager for Mission Pharma Zambia Mr. Jacob Thorup Cohn said his organization was very happy to part of this program and that Mission Pharma will continue to collaborate with Toyota Zambia and other stakeholders to support quality health care delivery in the country.

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Flagging Off Vehicle by Minister of Home Affairs and Copperbelt Police Commissioner	Copperbelt Police Commissioner, Charity Katanga (Seated in Vehicle) Ready for Flag off.


Minister of Home Affairs Hand over Keys to Deputy Inspector General of Police in charge of operations Mr Bonny Kapeso (In Red Jacket).	Commissioning & Flagging off the Vehicle By Hon Kampyongo & Copperbelt Police Commisioner, Charity Katanga.