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Mar

The Only Way is Up!

Thank you for choosing Toyota

All new Toyota vehicles sold by CFAO Mobility Zambia from December 2023 will have 5 years or 150,000km warranty whichever comes first.

Toyota by CFAO Mobility Zambia Limited Extended Warranty policy has been designed to protect you and your New Toyota vehicle for longer. This gives the peace of mind knowing that you are covered by us.

Please make sure you understand the cover this policy provides, including its limitations, and your obligations to:

Have your vehicle serviced in accordance with the requirements set out in this document; and
Have any repairs duly authorised by the CFAO Mobility Zambia Limited.

If there is anything you’re unsure of or to find out more about our extended warranty, simply call us on +260 971 268 000 or visit www.toyotazambia.co.zm

Important Information

All New Toyota vehicles sold by CFAO Mobility Zambia Limited will be covered under the original manufacturer warranty for 3 years or 100,000km, an additional 2 years of 50,000km will be covered by CFAO Mobility Zambia Limited.

For full details of the policy cover, benefits and conditions, you must read the entire policy.

Our Service Promise to you

We are committed to providing you with the highest standard of service.

We only use Genuine Toyota spare parts to carry out repairs to your vehicle.

If you’re ever dissatisfied with the outcome of any of your repairs carried out with us, we invite you to use our internal dispute resolution service.

Your Promise to us

When we agree to cover a warranty claim, our decision relies on the accuracy of the information you give us. You must provide honest, correct and complete answers to the questions we ask you. If the information you provide us is not honest, correct and complete, we may reduce or deny any claim you make, cancel your warranty or treat your warranty as if it never existed.

Vehicle servicing requirements

The vehicle must be maintained by regular servicing and maintenance (including fluid and lubricant levels) in accordance with the manufacturer’s recommendations. Details of these recommendations are contained in the owner’s documentation. All servicing and repairs must be performed by CFAO Mobility Zambia Limited or an approved CFAO Mobility Authorized Service Centre. If you fail to do this, we may refuse or reduce any claim you make and/or cancel the warranty. You should keep evidence of how and where your vehicle has been serviced by ensuring the service maintenance records contained in your owner’s documentation are completed, as it will help to minimise any delay in processing any claim you may make.

When are you covered

Your period of additional 2 years or 50,000km cover by CFAO Mobility Zambia Limited will start:

On the date that your original manufacturer warranty expires; or
The date the travelled distance set out under the manufacturer warranty has been reached.

Your period additional 2 years or 50,000km cover by CFAO Mobility Zambia Limited cover will end:

The date that your extended warranty expiry time has been reached as set in the policy; or
The vehicle has travelled the distance set out under the period of extended warranty.

Scenarios of cover:

Scenario 1;

3 years has elapsed from new vehicle purchase date, however 100,000km not reached.
- Original manufacturer warranty expired due to time and additional 2 years

covered by CFAO Mobility Zambia Limited becomes active.

Scenario 2;

Vehicle travelled 100,000km from new vehicle purchase date, however 3 years has not elapsed.
- Original manufacturer warranty expired due to distance travelled and the additional 50,000km covered by CFAO Mobility Zambia Limited becomes active.

What is covered

The extended warranty extends the manufacturer’s new vehicle warranty, except for those items referred to in ‘What is not covered’.

If your vehicle fails within Zambia during the extended cover period, we may choose, at our option, to pay the cost of either repairing or replacing any Toyota components of your vehicle found to be defective in materials or workmanship under normal operation and use in Zambia.

Important point to note

The Hybrid Electric Battery on all Toyota HEVs(Hybrid Electric Vehicles) sold by CFAO Mobility Zambia Limited will be covered for 8 years or 195,000km warranty.

What is not covered

1. We will not reimburse for towing your vehicle to the nearest CFAO Mobility branch or Authorized Service Centre should towing be required for the purpose of carrying out an approved repair to your vehicle.

2. We will not reimburse any costs incurred for temporary accommodation if a failure occurs outside your normal place of residence.

3. We will not reimburse you for the cost of car hire where repairs are required to your vehicle.

4. Consumable items that have a limited working life such as those recommended for regular replacement within the owner’s documentation, including but not limited to;

auxiliary batteries
clutch components
tyres
hoses
brake pads, brake discs, brake linings brake drums

5. The costs of normal maintenance or service, this includes adjustments to your vehicle that are part of the scheduled servicing recommended by Toyota as described in the owner’s documentation. Any vehicle adjustments or replacements necessary to maintain roadworthiness, insurance or registration.

6. Any failure caused by contaminated/ incorrect fuel grade, incorrect or poor-quality lubricants.

7. Any consequential loss, expense, damage or liability, including loss of time or convenience, or a reduction in the value of your vehicle or personal liability.

8. Paint and surface rust including but not limited to; cosmetic or surface corrosion from stone chips or scratches in the paint.

9. Vehicle glass including but not limited to chips, cracks, staining and breakage.

10. Any Toyota component that fails outside the extended warranty period.

11. Software upgrade, reprogramming or technical change/upgrade.

12. Any accessory fitted to the vehicle.

13. Any failure that occur outside Zambia.

Your extended warranty does not cover parts that fail because:

1. You have neglected to properly maintain and service your vehicle.

2. Your vehicle has been fitted with parts that are non-genuine, not made or not supplied by Toyota.

3. Your vehicle has been modified from Toyota factory specifications, unless the modifications are Toyota approved and installed.

4. Of acts of nature (for example bushfire, earthquake, thunderstorm, hail, flood).

5. Of the continued operation of your vehicle once a defect or fault has occurred (including loss of lubricants and coolant).

6. Of the misuse, abuse or vandalism of your vehicle, including but not limited to use for any purpose other than for which it was designed, sustained driving at high speeds, racing or any other competitive use.

7. Of corrosion, electrolysis or rust.

8. Of any items that require periodic replacement as part of normal vehicle maintenance.

9. Of you (or anyone using your vehicle or acting with your consent) intentionally damage your vehicle causing component failure.

10. Of accident damage or consequential failure after accident damage repairs.

Your policy will cease immediately where :

1.You make or attempt to make a fraudulent claim.

2. Your vehicle is used for hire, fare or reward, or as a taxi, loan or driving school vehicle.

3. Your vehicle is used as a rental vehicle.

4. Your vehicle is used for motor sports or as an emergency, security or law enforcement vehicle.

5. Your vehicle is used as a courier vehicle.

6. Your vehicle is used for towing for income.

7. Your vehicle is used on mining sites.

All claims require the approval of CFAO Mobility Zambia Limited Warranty Administrator

If you wish to log an extended warranty claim, you must ask the CFAO Mobility branch or CFAO Mobility Authorised Service Centre to contact the CFAO Mobility Warranty Administrator to obtain claim authorisation.

CFAO Mobility Zambia Limited reserves the right to deny any claim if the failure is not related to workmanship or component defect.

CFAO Mobility Zambia Limited reserves the right to change policy wording and/or terms without prior notice.

Mar

Automark Diplomat Offer

Diplomats/Expatriates : Discover Automark’ s When Buy Bye Become a Win Win.

For diplomats and expatriates stationed in Zambia, purchasing a vehicle can be a practical necessity, but what happens when it’s time to relocate? Automark has the perfect solution with its Easy Buy-Bye program, designed to provide peace of mind and a hassle-free experience. When you buy a car from Automark and later decide to resell due to relocation, Automark guarantees to offer to buy it back. WIN when you BUY and say BYE!

The Easy Buy-Bye Advantage

Automark’s Easy Buy-Back program is straightforward and beneficial. If you maintain your vehicle with CFAO Mobility Toyota Network according to the manufacturer’s recommended schedule, Automark will buy it back at the prevailing market price when it’s time for you to leave Zambia. This program ensures that you can easily transition out of the country without worrying about selling your vehicle independently.

Accident-Free History and Rigorous Inspections

Every vehicle sold by Automark comes with a certified accident-free history. Additionally, each vehicle undergoes an 81-point inspection to guarantee it meets the highest quality standards. This rigorous inspection process covers all critical aspects of the vehicle, ensuring reliability and safety for your journeys.

Automark Warranty for Peace of Mind

Automark vehicles come with a comprehensive warranty of 6 months or 5,000 kilometers, whichever comes first. This warranty covers essential components and provides you with the assurance that any issues within this period will be taken care of, giving you peace of mind as you drive.

Nationwide Service Network

Toyotas extensive service network across Zambia ensures that you have access to reliable support and genuine parts, no matter where you are in the country. Our professional service centers are equipped to handle all your maintenance needs, ensuring your vehicle remains in top condition throughout your stay.

To Diplomats and Expatriates

Automark’s Easy Buy-Bye program is tailored to meet your unique needs. By purchasing a vehicle from Automark and maintaining it through the CFAO Mobility Toyota Network, you ensure that when it’s time to leave Zambia, you can sell your vehicle back at the prevailing market price. With an accident-free history, thorough inspections, a solid warranty, and a reliable nationwide service network, Automark provides a seamless and stress-free vehicle ownership experience. WIN when you BUY and say BYE with Automark.

Mar

The Hino 300 (714) Series: Engineered for Productivity Across Industries

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For professionals who demand reliability, the Hino 300 is the robust backbone that powers progress. Built to excel in demanding environments, it is the strategic asset for farmers, construction teams, and business operators who cannot afford downtime.

Why the Hino 300 Series is Your Essential Partner:

For Agriculture & Farming: Dependably transport harvests and supplies with a truck designed for rugged terrain and consistent performance.
For Construction & Trade: Navigate site demands with a durable workhorse built to carry heavy loads and withstand rigorous daily use.
For Business & Logistics: Optimize your fleet with a cost-efficient and utterly reliable vehicle that keeps your operations and profits moving forward.

This versatile truck combines proven durability with low operational costs, ensuring a smarter investment for your bottom line.

Act Now on a Limited-Time Opportunity
We are offering this commercial partner for only K1,260,000. This special promotion is for a limited stock only, representing a significant opportunity to enhance your operational capability.

Secure your Hino 300 Series today and build your success on a foundation of unwavering reliability.

Mar

Buy back

We are excited to inform you that Cfao Mobility Zambia Ltd and FNB Zambia have partnered to the Guaranteed BuyBack program which will provide a more affordable and rational finance solution to corporations and individuals at large.

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It is worth noting that under the Guaranteed BuyBack program, Cfao Mobility Zambia Limited will repurchase vehicles leased to customers through FNB Zambia at the end of the lease period for a defined and agreed value. This program is designed to make it easier for our customers to buy, use and eventually own a brand-new Toyota vehicle with more flexible financing terms.

The customer of the vehicle has the right of first refusal at the time of buy back. Meaning, after the initial lease period expires, the customer has the option to buy the vehicle from CFAO Mobility Zambia Limited. Alternatively, CFAO Mobility Zambia Limited has the right to sell the vehicle on the used cars market as per market conditions.

Under the Buy Back program, customers will be able to finance a smaller portion of the vehicles value, which will have lower monthly installments and the opportunity to enjoy the dream car.

To qualify for the program from FNB, customers must meet the following basic terms.

Service plan for tenure of the lease is included in the package.
The owner of the vehicle remains the bank until expiry of the lease.
Vehicles to be equipped with tracking devices and CFAO Mobility Zambia Ltd is to keep data secured.
Vehicles must be maintained and repaired at authorized CFAO Mobility Zambia Ltd workshops .
All damages to body and paint must be repaired at Top Gear per Toyota standards.
Vehicles to be always covered with full comprehensive insurance.

We believe this scheme offers a great opportunity for you to enjoy a brand-new Toyota vehicle at more affordable and flexible financing terms. If you have any questions or would like more clarity regarding information shared, contact us on 0978403194.

Mar

Car Loans

CAR LOANS

The cost of buying used vehicles to meet business or personal needs can at times be difficult due lack of access to funds. For this reason, CFAO Mobility Zambia Limited has signed MOUs with leading Banks and Non-Banking lending institutions to provide loans for business and individuals who may require it to finance the purchase of a vehicle.

Benefits

Some of the benefits of getting a loan as opposed to outright cash purchase are.

A loan allows clients to have access to a higher standard of motor vehicle than what they would afford by making outright payment using their own resources.
Making smaller monthly repayments can help a business or individuals obtain a product that they would not generally be able to afford.
Repayments can be structured to provide greater flexibility so that repayments can best accommodate the individual cash flow requirements of a specific business or individuals income.
For business it allows for conservation of operating capital, and it frees up working capital for inventory, expansion and other emergencies thereby allowing the business to focus on other growth areas.

Requirements

The requirements vary based on the lending institution, but generally the requirements are:

Individuals

Minimum age is 18 years and maximum age is 60 years.
Customer should be in confirmed employment.
The maximum principal loan amount is K1,000,000.00 (USD50,000) depending on affordability. (Salaried individual should not exceed 60% of gross pay).
Vehicle being financed may be used as security/collateral.
The maximum Loan Term up to 36 months
The minimum Loan Term is 6 months.
The interest rate depends on market conditions, check with respective lender.
Income Documentation (3 latest pay- slips or 6 months’ worth fluctuating commission earners)
Individual Bank statement for last 3 months
Identification card i.e., NRC or Passport
Copy of Employment contract or Confirmation letter.
Proof of residence: Employment Introductory letter, utility bill, tenancy agreement, land

rates etc.2

Dully signed application form

Self Employed/Company

Proof of operating premise: utility bill, tenancy agreement, land rates
Identification card – NRC of Directors or sole proprietor designated to sign the facility documents as per Board Resolution
Bank Statements for at least 12 months
Digital/Passport size photo for Directors /Sole proprietor designated to sign the facility documents as per Board Resolution
Preferably Audited Financial Statements and Recent Management Accounts (Audited not mandatory)
Duly signed Application form
Company Documentation.

Business profile
Certificate of incorporation
Stamped PACRA print out
Articles of Association/Partnership deed or equivalent
Tax Clearance Certificate
Board Resolution

For more details on how call us now on +260 971 268 000 or visit any of our branches in Lusaka, Kitwe, Solwezi and Livingstone.

Feb

Happy Toyota Customer

A few weeks ago, on a bright morning at the Toyota Cairo showroom, Ms. Agness Ilukena walked in ready to make a decision that would transform her daily routine. After a complimentary test drive in the Toyota Belta, she made her choice, a vehicle built to deliver far more than just transportation.

“I needed a car that could keep up with my lifestyle,” Ms. Ilukena shared. “Between work and personal commitments, I wanted something both agile and reliable.”

Renowned for its exceptional fuel efficiency, the Toyota Belta makes every journey, whether a daily commute or a weekend errand, economical and stress-free.

For Ms. Ilukena, the decision went beyond fuel savings. “Choosing Toyota means peace of mind,” she added. “Knowing genuine parts are always available and that I’m backed by the best in the industry made all the difference.”

Now, Ms. Ilukena takes to the road with grace and confidence. The Belta is more than a car; it’s a partner in navigating life’s demands with style.

We at CFAO Mobility extend our warmest gratitude to Ms. Ilukena for trusting our brand. Welcome to the family, and happy driving.

Feb

Give the Gift That Honors Your Trusted Partner

We are offering a rare opportunity on Genuine Toyota brake pads at a significant 50% discount off their standard price, from selected models.

Available Offers:

Toyota Fortuner – Model – GUN156R, KUN156R, TGN156R) Now at K1,114
Toyota Corolla Cross – Model – ZSG10R Now at K643
Toyota Hilux Single Cab – Model – KUN122R, GUN122R, TGN121R) Now at K2,600

This clearance promotion applies to specific Toyota models only. Genuine Toyota brake pads ensure perfect fitment, superior stopping power, and longevity that protects your vehicle. With stock strictly limited, this 50% saving makes it the ideal time to invest in your vehicle’s safety.

This offer is valid only while clearance stocks last, call us on 0971268001 for more details.

Feb

A Call to Action: Joining Forces Against Rabies in Chongwe District

In the quiet communities of Chongwe District, a silent and deadly threat persists, rabies. This preventable disease remains a grave public health concern, endangering both human and animal lives. The urgent need for a large-scale vaccination and awareness campaign is clear, and the Lusaka Animal Welfare Society (LAWS) has stepped forward with a robust plan to tackle it head-on.

We at CFAO Mobility Zambia Limited have reviewed LAWS’s comprehensive proposal and commend their unwavering dedication to animal welfare and community health. Such initiatives are the bedrock of a safer, healthier Zambia. After careful consideration, we are pleased to announce our commitment to support this critical campaign by funding 50% of its proposed budget.
“We are personally encouraged by the meaningful work LAWS is championing,” said Mr. Dino Bianchi, CEO of CFAO Mobility Zambia. “Protecting community health and fostering compassion for animals is a shared responsibility. Our support is a catalyst, but the true success of this campaign in Chongwe will be realized through broader collaboration. We call on other partners to join us in this vital mission.”

However, the path to eradicating this threat requires a united front. While our contribution provides a solid foundation, the full scope and sustainability of the Chongwe campaign depend on broader collaboration. Therefore, we are not merely offering support; we are issuing a call to action.

We urge the business community, non-governmental organizations, and critically, relevant government institutions, to join this mission. Strong partnerships with the Ministry of Fisheries and Livestock, the Ministry of Community Development and Social Services, the Ministry of Local Government and Rural Development, the Provincial Health Office, and international bodies like the International Fund for Animal Welfare are essential. This campaign is perfectly aligned with national health and livestock protection goals, and such synergies will amplify its impact and reach.

To catalyse this collaboration, we will be supporting an initiative to raise public visibility for this campaign. The goal is to attract wider stakeholder interest and secure the remaining funding needed to make Chongwe District a model for rabies prevention.

The fight against rabies is more than a veterinary issue; it is a community health imperative. It is a test of our collective will to protect our families, our livestock, and our neighbours. By combining resources, expertise, and commitment, we can transform this challenge into a resounding success story for Chongwe.

Let this be the moment we come together. Let us support LAWS in this vital work. The health of our community depends on it.
A Shared Responsibility for a Healthier Zambia.

Feb

A Legacy of Loss, A Pledge of Protection: Chongwe’s Fight Against Rabies

In Chongwe District, Rabies entered homes not as a rumor, but as a relentless outbreak. It came from the bite of infected dogs, moving silently from animal to animal. It thieved livestock from kraals and with a profound and final cruelty, stole loved ones from families. The loss and grief left in its wake became a shared burden, a deep, communal wound. That wound is now the root of our resolve. From a legacy of loss grows a united pledge of protection.

Now, the grounds of Chongwe Primary School buzzed with an energy that felt different last Wednesday. It wasn’t just the chatter of children or the rustle of leaves. It was the palpable hum of a community deciding to change its future. On January 14th, 2026, under a sky that showered the day with a soft, persistent rain, Chongwe didn’t just launch a vaccination campaign; it wrote the first chapter of a new story, a story of a rabies-free community.

Even the weather could not dampen the resolve. Under a tapestry of umbrellas and makeshift rain covers, a line of determined residents waited, their dogs beside them. A chorus of eager barks cutting through the patter of the rain, each one a patient (if noisy) plea for protection. The chapter began with a handshake, a symbol of a powerful alliance forged in these damp, hopeful conditions. His Worship, the Mayor, Mr. Christopher Habeenzu, stood surrounded by a coalition that painted a perfect picture of modern community action.

Beside him were the steadfast faces of the Chongwe Town Council and the technical experts from the Ministry of Livestock and Fisheries and the Veterinary Association of Zambia. But the circle was wider. It included private sector champions who had chosen to invest not just in business, but in breath and heartbeat.

The vision was made real by a foundational gesture from CFAO Mobility, funding half the campaign engine, championed by the relentless advocates of the Lusaka Animal Welfare Society (LAWS). Then, from NemChem Zambia, came another powerful commitment. Managing Director Mr. Jared Buratto didn’t just sign a cheque; he endorsed cause, ensuring that good intentions were matched with the cold-chain logistics and vital vials needed for success.

“This campaign extends far beyond veterinary medicine,” Mayor Habeenzu’s voice carried across the gathered crowd, rich with conviction, undeterred by the drizzle. “It is a profound public health imperative. The solidarity you see here today, this is the true engine of our progress.”

His words were not just heard; they were met with action. As the rain gently soaked the earth, so did the community’s commitment take root. Families arrived, their dogs on leads and in arms, undaunted by the shower. The line snaked around the school ground, a living, barking testament to trust. By day’s end, 642 dogs had received their protective shield. Each needle prick was a tiny defeat for a deadly virus and a massive leap of faith by the people.

Faith Nawakwi representative of CFAO Mobility, watched the lines, her sentiment echoing the day’s spirit: “CFAO is committed to taking part to save lives, not just animals, but humans at large. It’s a ripple effect.” And the ripples were spreading. The campaign, as explained to every attentive pet owner, was a twin mission: to vaccinate every possible dog and to seed the community with knowledge on responsible pet ownership, building a wall of prevention that would last for years.

The Mayor, mingling with residents under the sheltering eaves, made the message personal. “This threat touches us all,” he emphasized, thanking the turnout. “Your cooperation today, rain or shine, is what transforms a government programme into a community shield. Please bring every dog. This service is for you, for your children, for our shared safety.”

As the first day drew to a close and vaccination teams packed their kits to fan out across the district in the coming days, something more than a public health initiative remained.

It is a beacon proving a powerful truth, that a safer, healthier future is forged not by a single entity, and not under perfect conditions, but at the crossroads where compassionate governance, expert civil society, purpose-driven business, and an engaged community meet. In Chongwe, that future is no longer a distant hope. It is now a mission in motion, with every vaccinated paw, every informed smile, and every joyful bark in the rain actively building a rabies-free tomorrow.

The story has begun. And Chongwe is united to see it through.