Recall / Special Service Campaign
In keeping with Toyota’s global policy, CFAO Mobility Zambia Limited has initiated a special service campaign on various Toyota models.
To find out if your vehicle is part of any Special Service or Recall Campaign, input the Vehicle Identification Number* (VIN) on the VIN Checker section together with your details to request the status of your vehicle. The VIN or Chassis number is a unique code used to identify individual vehicles and can be found either on vehicle body or license disc of the vehicle.
Current Toyota Volunteered Recall Campaigns
Production Year: From January 2005 to August 2016
Component Affected: Driver and front passenger Takata airbag inflator
Full Detailed description: Certain airbag inflators fitted on some models have been found to have a potential of moisture intrusion over time. Depending on the conditions, this could create extreme internal pressure when the airbag is deployed and cause the inflator to rupture. In the event of an inflator rupture caused by traffic accident, metal fragments could pass through the airbag cushion material, possibly injuring the driver and front passenger. To date, no injuries caused by this condition have been reported locally.
What to do?
If you own a Toyota Vehicle purchased between 2005 and 2016, we recommend that you have your vehicle checked. You can input your VIN on the VIN CHECKER bellow to request out Service Department to send you the status of the recall campaigns or you can visit any of our five branches; from Monday to Friday normal working hours and Saturday 09:00hrs to 11:00hrs.
What you need to know about Airbag Safety recall
Questions & Answers
- What is the Airbag Safety Recall?
Certain airbag inflators fitted on Toyota models have been found to have a potential of moisture intrusion over time. In keeping with Toyota’s global policy, Toyota has initiated a service campaign on various Toyota models to replace some front airbag inflators (Driver and Front Passenger airbag inflator).
- How do I know if my vehicle is a high-risk vehicle?
Most of the vehicles at highest risk are in areas with high humidity and high temperatures. To find out if your vehicle is part of any Special Service or Recall Campaign, please check on this link: https://www.toyotazambia.co.zm/vin-check/
- I am concerned that my airbag isn’t safe. Should I disable my airbag?
Do not disable your airbag. It is far more likely your airbag will perform properly, rather than rupture in an accident.
- Are there any warning signs or symptoms that would indicate my vehicle has this issue?
There are no warning signs or symptoms to indicate if a vehicle has this issue.
- Is my vehicle included in these Airbag Safety Recall?
If you own a Toyota Vehicle purchased from Toyota Zambia between January 2005 to August 2016, we recommend that to have your vehicle checked. To find out if your vehicle is part of any Special Service or Recall Campaign, please check on this link: https://www.toyotazambia.co.zm/vin-check/
- What is the meaning of Vehicle Identification Number (VIN)?
The Chassis or Vehicle Identification Number (VIN) is a unique code used to identify individual vehicles and can be found either on vehicle body or license disc of the vehicle.
- Where can I get more information about this issue?
You can visit our website and input your VIN on the VIN CHECKER or visit any of our five branches. To find out if your vehicle is part of any Special Service or Recall Campaign, please check on this link: https:/www.toyotazambia.co.zm/vin-check